Not inferior to overseas electronic products, Polytron’s service center is also getting closer to where you live. Most people think that this one company belongs to a stranger. Though this company is native to Indonesia which was established in Kudus in 1975. Over the past few years, it has indeed undergone some changes.
There are indeed several products from Polytron produced. However, the most highlighted for now is TV. With the best quality, you will not regret buying electronics from this one brand. Not to mention that the category of sound equipment is good enough that enjoying music is very memorable.
Even so, the name of the electronic goods created by humans, must have suffered damage whether it is a large or small status. Fortunately, now the nearest Polytron service center can be reached easily. You can just come to the location. Before that, you can consult first at a call center that works 24 hours.
Where do you get the call center contact? Of course, by opening the official website. Not only dealing damage, the website from Polytron is also able to serve product warranty registration in order to get fee waivers to repair the damage. Want to know how? Please refer to the following explanation.
What Are the Features on Polytron Service Center Website?
Still a subsidiary of Djarum, Polytron is now growing rapidly by presenting many quality products. Starting from household needs, traveling, communication and lifestyle, there are all in his electronic products.
Regarding the occurrence of damage to Polytron products, it is actually not our poor quality. It’s just that some causes may be the trigger for the damage. Why do we point to go directly to Polytron’s service center website as the first step in identifying the damage?
Of course because our official website has some very useful features and helps to deal with problems in the product. Such as not functioning perfectly, total death or other types of damage.
No doubt, people must feel anxious when electronic objects that have not been purchased for a long time are even damaged. It’s a pity if it is damaged but has not received continued handling of repairs so that it can function better. Even more so if you buy it at a high price.
Therefore, try to open the official website of the https://polytron.co.id/services to get more info, because of the various features available, namely:
- Know Products page
On this page, you will get a support service to get to know more about the products purchased. Guidebooks can also be downloaded for free. Later, we explain in the next sub chapter.
- Product Registration and Warranty
If you want to guarantee the safety of polytron products purchased, register to get a warranty online. Get some benefits from this registration.
- Service Location
This is quite important, when the purchased tool is damaged, it is necessary to repair it. With this menu, you can find the location of polytron service center closest to where you live.
The Main Thing When You Don’t Understand Product Problems
As we already said in the first point above, getting to know the Know Products page, we will explain it here. Not wrong when you are confused about the problems that occur in the electronic goods purchased, directly contact the call center or polytron service center.
It’s just that, also realize that the newly purchased items have not been well understood. It may not work because there are elements that have not been installed. Therefore, you need support services.
That doesn’t mean you should contact CS. That’s too long, because the support service can be directly downloaded through the digital manual on the Know Your Product page feature. Download instructions, you can see the following steps:
- Just go to the official website of Polytron that we mentioned earlier.
- Later, there will be several menu features and also contacts that can be contacted, select the Know Your Product menu.
- After that, the product search page will exit by divided into 3 columns so that the search is more detailed, namely:
- The category sections, such as TV, mobile, ac and so on
- Then, select the type that is in the option.
- Then, what kind of model.
- After the complete filled all in the search field, just click continue and later the product searched out along with the download link for the required guidebook.
- Please download and read the instructions for use.
Alternatives to Contact Polytron Call Center For Consultation
If the service support from the digital manual is not enough, do not worry and do not need to panic. Because you can contact customer service to get Polytron service center instructions.
Fear that later there will be wrong handling, it is mandatory to make improvements to official service places only. In the city where you live, there is also certainly a place. Moreover, if there is still a warranty, by carrying the warranty card, repairs will be done for free.
The process is also quite fast because it is done by experts. The result is quite satisfactory because it can return to function as before. Before visiting the Polytron service center, try to consult CS first with the following alternatives:
- Telephone
Operating from Monday-Friday from 08.30-16.30 and Saturday from 08.30-14.30, you can call CS to 1500 833. Remember, only during business hours. Beyond that, it will not be served.
Please send a message in the form of a complaint or consultation to the email address cs@polytron.co.id and can be done for 24 hours.
Just like the phone service, it’s just that saturdays don’t serve. You can call the following WhatsApp number 085321005100
- Online Chat
Then, the last alternative can use livechat on the website. Just click the Start Chat column on the front page, it will be directed directly to the working CS.
For Security, Register a Warranty on Polytron Service Center Website
Then, the last explanation for you Polytron consumers, to want to guarantee the safetyof their products by registering a warranty through the official polytron service center website. The method is also quite easy and does not take long.
Later, the warranty that has been held by you, can be used as a guarantee in case of damage. Instead of wasting a lot of money just for repairs, it is better to take advantage of the warranty alone.
So, for those of you who have just purchased this product, please just go directly to the official website and click on the product registration menu and warranty. Next step, see the following details:
- Later the page will show some columns that must be filled in. It’s like a regular registration form.
- Required to fill in the field:
- Product categories
- The type
- Purchased product model
- Serial number (can be seen on the package or on the purchase note)
- Also enter the date of purchase
- Then enter the mobile number.
- If you have, just click on the registration and follow the next instructions until your product enters the list of warranty cardholders.
Find interesting promos also on important days. In addition to checking the official website, social media can also be followed to find out more information updates. Even now on social media accounts can ask the location of Polytron service center more easily.