These are 4 BCA call centers that are active 24 hours a day
If there are any issues when using BCA banking products when transacting, here are 4 BCA call centers that are active 24 hours a day to help you find solutions. Indeed, obstacles in transactions must be immediately reported to the call center. Because all solutions to all obstacles in transactions can only be managed by the call center.
Since the coronavirus pandemic erupted in Indonesia, BCA branches in several major cities have implemented social restrictions. Thus, the opening hours of the bank will be reduced. In addition, the number of consumers who come to the branch is also limited.
Therefore, it is advisable to contact the BCA bank’s call center when you encounter transaction issues. After contacting the call center service, you no longer need to go to the nearest branch to report any problems encountered.
Call Center Functions and Roles for Bank BCA
The role of the call center for Bank BCA is absolutely vital. In addition to responding to and accommodating consumer criticisms and suggestions, this integrated BCA Bank information service also has another role. First of all, the call center is responsible for informing potential customers of deposit products at BCA Bank.
There are many deposit products at BCA Bank, ranging from Tahapan Ekspresi for young people to Tahapan Berjangka for adults. Second, BCA Bank’s central information service also performs its telemarketing functions to find new customers interested in opening a credit card.
Call centers usually indicate the benefits and requirements of opening a credit card to potential customers. Therefore , here are 4 BCA call centers that also work as telemarketing to offer BCA bank credit card products.
Third, you can also contact the BCA Bank Information Service Center for detailed information on savings and loan products, such as auto loans (KKB), unsecured loans (KTA) and home ownership loans (KPR).
And fourth, you can contact Bank BCA’s integrated information center service to learn more about BCA Syariah’s products. In terms of governance, BCA Syariah is managed in accordance with Islamic business law. Thus, you can choose BCA Syariah which is considered more Syar’i and has an official operational license from the government.
Here are 4 BCA call centers that are ready to respond to all consumer complaints 24 hours a day
To maintain customer convenience, Bank BCA provides an integrated information center service that is ready to serve you for a full 24 hours. Thus, you can still log in to the service when you are limited in transactions.
Bank BCA provides 4 integrated information center services that are also active for 24 hours. So you can choose one of these 4 BCA call centers. You can contact all bank bca services to help solve problems. It’s just that the accuracy in dealing with the issues you face is different for each call center service.
In addition, the type of problem encountered is also one of the reasons why the problem solving process takes longer. For this reason, here are 4 BCA call centers that are ready to respond to any issues encountered. Among them are the following:
- Interactive phone
First, Bank BCA provides an interactive phone call center. Usually, consumers who have emergency problems will make calls over the phone. Indeed, the solution provided by the call center via an interactive phone is faster than other media.
- Social Media
Secondly, the bca call center is also available on social media. You can contact the BCA call center by direct message (DM) via @halobca (Twitter).
- Official website
Third, you can submit a complaint or question on the official website of BCA Bank. Here you can ask questions and get answers from customer service immediately. Thus, it is enough to help you overcome obstacles when trading or simply asking questions about Bank BCA products.
And here are the last 4 BCA call centers that are widely used by consumers. The BCA email call center can be used as an alternative way to submit complaints or complaints about the bank’s products. You can send an email directly in halobca@bca.co.id.
Frequent complaints suffered by Bca Bank consumers
Indeed, any complaint suffered by Bank BCA consumers during transactions must be reported immediately via the official call center. This is because only bank BCA’s official call center can resolve consumer complaints.
This way, you no longer need to go to the nearest BCA Bank branch to resolve complaints or open a new savings account. Simply contact one of the 4 integrated official information services managed by bank BCA.
There are many complaints that can be handled through bank BCA’s call center. First, when your transaction, whether debited or credited, encounters problems. It is therefore advisable to report the problem to the call center immediately.
Then, BCA Bank agents will help verify and find solutions to the problems encountered. And here are 4 BCA call centers that play a role in helping you resolve transaction issues.
Secondly, when you want to block an account because the ATM card is lost or there is misuse of the debit or credit card. This can be helped by a Bank BCA call center. So you don’t need to go to the nearest branch to block debit or credit card accounts.
And the third, when you don’t get the benefits of promotions held by bank BCA. And here are 4 BCA call centers that help you explain the benefits of promotions provided by BCA. In addition, the call center will explain the reasons for not getting the promotional benefits provided by bank BCA.
Here’s how to contact the BCA call center
It is very easy for consumers to connect to BCA call centers. If you want to contact the BCA call center by interactive phone, you can contact 1500888 via a landline or directly via a smartphone.
If you want to contact via social media, simply send a message by direct message (DM) to your @halobca account (twitter). If you would like to contact the BCA call center by email, please send a message to the email address halobca@bca.co.id. And if you want to contact the call center through the website, go to the www.bca.co.id page immediately.
Then, select the webchat or WhatsApp menu. You can now contact the BCA call center through the WhatsApp app. And here are 4 BCA call centers that consumers often access when they encounter problems during transactions or simply to find product information.
BCA is one of the largest private banks in Indonesia. In order to maintain customer trust and comfort, BCA provides call center services to help you when you are limited in transactions.
In addition, the call center is also responsible for providing BCA’s telemarketing information and products. There are 4 call centers that you can contact, namely interactive phones, social media, websites, and email. And here are 4 BCA call centers that are often contacted by Bank BCA customers.